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Terms & Conditions

Acceptance of the Terms

By accessing or using our services, you acknowledge that you have read, understand, and agree to be bound by these Terms & Conditions ("Terms"). These Terms may be updated from time to time without notice, so it's essential to review them regularly. If you do not accept any part of these Terms, please discontinue use of our services.

Eligibility Requirements

To access or use our services, you must meet the following eligibility requirements:

  • You must be at least 18 years old (or the age of majority in your jurisdiction) and above.
  • You must provide accurate information during registration, including your full name, address, email address, phone number, and date of birth.
  • You are not restricted from accessing or using our services by any applicable law or regulation.

Minimum Age Requirements

You must be at least 18 years old (or the age of majority in your jurisdiction) to access or use our services. We reserve the right to request proof of age if necessary.

Geographic Restrictions

We may restrict access to our services from certain countries, jurisdictions, or territories. It's essential that you review our website for specific restrictions before accessing our services.

Account Registration Rules

  1. One-account-per-user policy: You are only allowed one account per person, household, or shared computer.
  2. Accuracy obligations: Provide accurate information during registration and ensure that your contact details are up-to-date.
  3. Security responsibilities: Keep your login credentials secure, including your username and password.

Identity Verification and KYC

We may request identity verification (KYC) from time to time for security reasons or as required by law.

Account Security Responsibilities

  1. Login credentials: Protect your login credentials and ensure they are not shared with anyone.
  2. Account access control: Restrict access to your account using our built-in tools, such as limiting deposit/withdrawal amounts or setting up 3rd party payments.
  3. Regular security audits: Perform regular security audits of your account.

Login Credentials and Password Protection

  1. Password requirements: Ensure that your password meets the required complexity standards (at least 8 characters with a mix of uppercase, lowercase, numbers, and special characters).
  2. Password changes: Change your password at least every 60 days.
  3. Login attempts limits: Monitor login attempts to prevent unauthorized access.

Restricted Behaviour and Prohibited Activities

Prohibited activities may include:

  • Collusion or fraud
  • Unauthorized account modifications
  • Using third-party software, cheat codes, or exploits
  • Manipulating game results or payouts
  • Misusing bonuses or promotions

Multi-accounts and Fraud Prevention

We reserve the right to suspend or close your account for suspected fraudulent activity.

Bonus and Promotion Rules

  1. Wagering requirements: Wager bonus funds at least 30 times before requesting a withdrawal.
  2. Game restrictions: Some games may be restricted from earning bonuses due to high RTP values, etc.
  3. Bonus expiry dates: Ensure you redeem or withdraw bonus credits within the given timeframe (usually 14 days).
  4. No multi-accounts for promotions: Claim one promotion per player.

Wagering and Gameplay Conditions

  1. Maximum wagers: The maximum wager is set at $5.
  2. Minimum bets: Minimum bets are usually in the range of 0,01 - 1$
  3. Bonus contributions: Certain games contribute to bonus requirements differently (e.g., live/deposit bonuses).

Bonus Abuse Prevention

We reserve the right to void winnings or cancel accounts for suspected abuse.

Deposits and Withdrawals

Verification before withdrawals:

You may need to verify your identity with documentation such as a government-issued ID, proof of residence, and utility bills when withdrawing funds from our account. We are entitled to request further documents or information at any time if we suspect foul play or to meet regulatory requirements.

Processing and review procedures

All withdrawal requests will be processed within 72 hours during business days (Monday through Friday).

Responsible Gambling Expectations

  1. Set a budget: Establish a deposit limit to avoid financial difficulties.
  2. Self-exclusion options: Utilize our self-exclusion tools if you feel the need for a break from gaming.

Self-Exclusion and Account Restrictions

You can exclude your account at any time via email or by contacting us through live chat.

Game Fairness and RNG Systems

We guarantee the fairness of all games on our platform, which are governed by Random Number Generators (RNGs). For more information about game testing and certification procedures please visit our website page 'Fair Gaming'.

Technical Interruptions or Voided Gameplay

In case a player encounters technical difficulties that result in voided gameplay we will compensate the affected amount.

Suspension or Closure of Accounts

We reserve the right to suspend or close your account for various reasons including but not limited:

  • Repeated failures to meet minimum wagering requirements
  • Engaging in prohibited behavior (e.g. bonus abuse)

Intellectual Property and Platform Ownership

Our platform, content, software, designs, graphics, photographs, illustrations, artwork, layout, interfaces, text, audio, video, music, and all other materials are our exclusive property and protected by law.

Limitation of Liability

We cannot guarantee any specific outcomes or winnings, nor do we accept responsibility for:

  • Technical errors
  • Losses due to unforeseen circumstances (e.g., natural disasters)
  • Any form of abuse on our platform